SHIPPING AND RETURNS
 

SHIPPING SCHEDULE
We ship on Tuesdays and Thurdays.
Each category below has different specifications depending on avalibility, some items are ready to ship while others are made to order.

BAY AREA  DIRECT PICK UP
If you reside in the bay area and would prefer to pick up your purchase,
enter the coupon code ( pickupslno3 ) to avoid shipping charges at check out. Then send us an email to arrange a convenient pick up time from our Oakland office.

COLLECTIONS
Collections are made with one of a kind objects.
Each collection is ready to ship within three to five days.

FOUND OBJECTS
Found objects are ready to ship within three to five days.

ART
Artwork is ready to ship within three to five days.
Copy wright: Please be advised that only some of the art is copy wright free. Check individual pieces for specifications.
slno3 is not responsible for any misuse of the art.

TEXTILES
Pillows and kitchenware are ready to ship within three to five days.
Work vests and aprons are made within two weeks from the day of your order, and then  ship within three days. 
If your garment is in stock, it will ship within three to five days, we sometimes have ready to go inventory.
We strive to complete orders as fast as possible and deliver quality workwear.

JEWELRY
All jewelry is ready to ship within three to five days.

STONEWARE
All stoneware is one of a kind and cannot be reordered.
Inventory is ready to ship within three to five days.

SHIPPING CHARGES
Shipping cost is calculated at checkout.
Our method of shipping is USPS priority mail and a tracking number for your package will be provided after you place your order.

INTERNATIONAL ORDERS
We are not currently shipping overseas.

RUSH DELIVERY
If you need your order in a hurry please contact us to discuss shipping options at extra charge.

RETURNS
Please note that we are unable to accept returns.
Unfortunately once an order has shipped it can no longer be canceled.

DAMAGED MERCHANDISE
Please inspect your purchase as soon as it arrives. Damage claims on shipped items must be made within 24 hours of package arrival. No claims can be made after 24 hours. If you find that an item you ordered is damaged please notify us immediately by email, and we will issue a refund or a Return Merchandise Authorization number. We cannot accept returns made without an RMA #.